News and Helpful Tips

5 Questions to Ask Before Hiring a Technician

Before hiring a technician

Your HVAC system is a sophisticated structure that provides year-round home comfort. Due to its technical complexities, any repairs beyond general maintenance should be left to a professional. But how do you know who to trust? Be sure to ask these five questions before hiring a technician to service or repair your HVAC system.

Free Estimate?

You likely know that something is amiss with your system but aren’t sure whether it requires service, repair, or replacement. That’s why it’s good to ask about free estimates.

A qualified technician like those at Heating & Cooling Two can inspect and assess your HVAC to determine any issues and recommend the best and most cost-effective solution for your situation. You’ll know exactly what’s going on and learn the necessary steps to get your system working properly again.

Maintenance Tips?

Your HVAC system should last about 10 to 15 years. You can extend the life of your unit by keeping up with routine maintenance. This includes scheduling a service check once or twice a year with a trusted company as well as simple things that homeowners can perform. Your technician should provide you with a list of items you can do to keep your system running efficiently.

Heating & Cooling Two offers homeowner tips on our website. You can find home maintenance information for your furnace, humidifier, air exchanger, and central air conditioner. We even provide checklists for preparing your home for fall and things to do to button up your home before heading south for the winter.

Service Plan?

Be sure to ask about annual maintenance plans and find out what those offer to ensure they’ll meet your HVAC needs. Again, regular maintenance will help your system last longer and operate more efficiently.

At Heating & Cooling Two, we provide Platinum, Gold, and Silver levels of Planned Service Agreements. We can customize your selected package to fit your specific needs. Scheduling your service in advance will help you save money, and you can rest assured knowing your HVAC system is well maintained.

Turnaround Time?

Depending on the time of year and the temperature outside, you may need fast service. The qualified technicians at Heating & Cooling Two have the knowledge and experience to diagnose your problem accurately, offer practical solutions, and perform repairs in a timely fashion.

We contact you within one business day of completing our online service request form, at which time we can schedule and confirm an appointment. Because we understand the importance of your home comfort, we also offer emergency services after hours and on weekends.

Who to Choose?

One of the most important questions to ask is who do you choose? And why? Be sure the company you select is licensed and qualified to meet and exceed the HVAC services you need. Also check previous customer testimonials and online reviews to find out about its quality and service standards and the values provided to its customers.

Family owned and operated since 1980, Heating & Cooling Two continues to provide superior customer service and high-quality workmanship. Our fully insured, bonded, and licensed team of specialists has earned the reputation as a trusted source for residential and commercial heating and cooling needs. Contact us today for everything from maintenance and repairs to upgrades and installations. We can do it all.