Aquí en Heating & Cooling Two, Inc – los expertos en calefacción, aire acondicionado y calidad del aire interior desde 1980 – nos da mucho gusto anunciar que a partir del 12 de Marzo del 2010, ofreceremos servicio bilingüe a todos nuestros clientes que hablan español. También hemos realizado algunos cambios en nuestra pagina web; ahora existe una sección completamente en español.  “En Heating & Cooling Two, nuestro compromiso siempre ha sido con nuestros clientes.  Reconocemos que hay una población hispana bastante grande en las Ciudades Gemelas y entendemos que puede ser difícil para estos clientes encontrar a alguien que hable su idioma.  Nosotros pensamos que si podemos proveer servicio a estos clientes en su idioma, van a confiar en nosotros a la hora de hacer negocios y sabrán exactamente lo que están recibiendo”dijo Bill Hausmann, vice-presidente de la compañía. 

La iniciativa para convertirse en la primera agencia de  HVAC ( Calefacción, ventilación y aire acondicionado – por sus siglas en inglés) en las Ciudades Gemelas que brinde un servicio completo en español comenzó en diciembre del año pasado cuando el hermano de Bill, Jeff Hausmann, quien habla español con fluidez, se unió al equipo de Heating & Cooling Two.  Jeff, quien vivió en América Latina por 6 años, entiende las necesidades de estos clientes y puede darles un servicio que encaja con su idioma y su cultura.

Jeff comenta “la mayoría de la gente sabe muy poco acerca de su sistema de calefacción y aire acondicionado, y la toma de decisiones sobre la reparación o el reemplazo de dicho sistema puede ser sumamente confuso, incluso cuando hables el mismo idioma que los expertos. Ahora, imagínate la confusión de no entender el lenguaje de los ‘expertos’.  Además el hecho de reparar o de reemplazar un sistema de calefacción o aire acondicionado implica una inversión financiera importante.  Queremos estar seguros de escuchar a nuestros clientes y proporcionarles los servicios y productos que realmente necesitan.”

Chequea la página web de Heating & Cooling Two, Inc- visita heatcool2.com y busca el enlace que dice “En Español”a mano izquierda encima del logo, ó simplemente haz clíc en la foto abajo.

Get up, make breakfast.  Get the kids off to school.  Go to work.  Pick the kids up from school.  Make dinner.  Work out. Clean. Go to the grocery store……let’s face it you’re BUSY. And most of the time, performing routine maintenance on your HVAC equipment is the last thing on your mind. In fact, most of us forget completely about our furnaces, air-conditioners, humidifiers and other HVAC equipment until there is a problem with it.  The best way to avoid these problems in the first place is to perform regular maintenance on this equipment.

Here at Heating & Cooling Two, Inc. we understand that you’re busy, that’s why we offer our Planned Service Agreements (PSA).  When you purchase a PSA from Heating & Cooling Two, Inc. you are purchasing all of your planned maintenance in advance at a discounted rate.  We will even contact you to schedule service when it is convenient for you, so that you have one less thing to worry about.  Also, in the event that your equipment does have a problem you will receive priority service (we will bump you up on the schedule) and 20% off parts and labor.  Call us today at 763.428.3677 or check out http://heatcool2.com/maintenance-plans and ask how our Planned Service Agreements can save you time and money!

If you’ve got a high efficient furnace or water heater vented in PVC through the side wall, you need a Diamond Vent Screen to help prevent restricted pipes.  Leaves, birds, squirrels, chipmunks, children’s toys, landscape rocks; these are all items that we’ve found stuck in the PVC pipes which can lead to costly malfunctions and service calls.  Save yourself these potential service calls and gain peace of mind with our Diamond Vent Screens!

CenterPoint Energy (Minneapolis area natural gas utility company) just announced a $75 rebate for an Electronic Ignition Hearth!  Qualifying equipment includes:  Free-standing stoves, fireplaces, & fireplace inserts.  All units must also be Direct Vent/Sealed Combustion and have an on demand electronic ignition system.  Heating & Cooling Two, Inc. offers a variety of qualifying appliances from Heat ‘N’ Glo and Lennox.  Call us for details!

Greetings!

Suburban Air Conditioning would like to formally announce that it has joined forces with Heating & Cooling Two, Inc. of Maple Grove.

Suburban President Mark Sims said the transition means that all existing customers will continue to receive a high level of quality service and support for their home air conditioning and heating needs. All existing Suburban service contracts will be honored by Heating & Cooling Two.

“We are committed to all Suburban customers and know they will enjoy a relationship with Heating & Cooling Two,” Sims said. “We have enjoyed serving people since 1952 and believe this new arrangement has created a better and stronger company.”

Office Hours
Monday – Friday 7 a.m. – 4:30 p.m.
24 Hour Emergency Service available weekdays after 4:30 p.m. and all day Saturday and Sunday

E-mail Sales: sales@heatcool2.com
E-mail Service: service@heatcool2.com

Happy Holidays from the entire team at Heating & Cooling Two, Inc.! 

With the recent major snowfall that we just got dumped on us here in the Twin Cities Metro Area, just a reminder that if you’ve got an air source heat pump, it needs to be able to breathe!  If the coils on the unit are covered with snow, it will not be able to pull in the proper amount of air and then will not be able to heat your home.  This will cause major inefficiencies with your home heating system, one that is designed to be very efficient.

If you think your air source heat pump is not operating properly, feel free to give us a call and one of our trained technicians will come out and diagnose the problem.

We receive a number of calls each week from potential customers inquiring about over-the-phone estimates/pricing.  This is not impossible to do, actually it’s quite a bit easier than having to schedule an in-home estimate for both the customer and for us, however, it’s not very accurate.  We strongly suggest a FREE in-home estimate because there are so many variables that differ from house to house.  What may be an applicable solution in your neighbor’s house might be something that is completely unacceptable in your home, even if the homes were built at the same time by the same contractor.  There are certain key things we look for while in your home, such as compatibility of a high-efficient appliance with your current set-up, etc.
We realize that it’s not always the most exciting thing you can spend and hour-and-a-half doing, but trust us, it’s well worth having an in-home consultation for any HVAC needs you may have.

Just a quick reminder, if you are thinking of installing a new geothermal heating & cooling system in your home, the Federal Government is offering a 30% UNCAPPED tax credit on the entire cost of installing a geothermal system in an existing home or a new home until 2016.  Heating & Cooling Two, Inc. is your “Twin Cities Geothermal Expert” call us today to schedule your FREE estimate!

We just sent Al Hebing to International Ground Source Heat Pump Association (IGSHPA) training for three days!  IGSHPA is based at Oklahoma State University and is the leader in ground source heat pump, AKA GEOTHERMAL training and research.  Over the three day course, Al learned all about different systems, sizing, ideal ground conditions, etc…

Make sure if you are choosing a geothermal heating and cooling system that your company is IGSHPA certified.  Check out IGSHPA on the web:  http://www.igshpa.okstate.edu/